Gadget Care - Simple, Fast & Reliable!

Process Flow

Ecommerce: Pick-Up & Delivery

Product Category: Mobile Phone & Tablet

  • Step 1: Book a Call
  • Step 2: Call Verification
  • Step 3: Schedule Pickup
  • Step 4: Doorstep Pickup
  • Step 5: Receive Device at Repair Hub
  • Step 7: Entry Level Inspection & Intimation
  • Step 8: Repair & Cost Confirmation
  • Step 9: Perform Repair
  • Step 10: Share proof of repair
  • Step 11: Generate Invoice, Share payment link
  • Step 12: Packing & Dispatch
  • Step 13: Delivery
  • Step 14: Receipt Confirmation
  • Step 15: Happy Call & Feedback

Service available in 6000 pincodes across India.


Retail: Walk-In to Care Center

Product Category: Mobile Phone, Tablet, Laptop & Desktop

  • Step 1: Book a Call
  • Step 2: Call Verification
  • Step 3: Connect wiith Ecate Center
  • Step 4: Schedule & Visit Ecare Center
  • Step 5: Receive Device at counter
  • Step 6: Entry Level Inspection
  • Step 7: Generate Job Card
  • Step 8: Repair & Cost Confirmation
  • Step 9: Perform Repair
  • Step 10: Share proof of repair
  • Step 11: Generate Invoice,
  • Step 12: Collection Intimation
  • Step 13: Payment & Delivery
  • Step 14: Receipt Confirmation
  • Step 15: Happy Call & Feedback

E-care center now operational at 12 Locations.

On-Site: Door Step Services

Product Category: Laptop & Desktop

  • Step 1: Book a Call
  • Step 2: Call Verification
  • Step 3: Connect wiith Ecate Center
  • Step 4: Generate Job Card
  • Step 5: Assign task to Field Technician
  • Step 6: Field Technician On-Site Visit
  • Step 7: Repair & Cost Confirmation
  • Step 8: Perform Repair
  • Step 9: Collect proof of repair
  • Step 10: Generate Invoice,
  • Step 11: Collect Payment
  • Step 12: Happy Call & Feedback

Onsite Service available at 12 Locations.